Low-cost carrier Frontier Airlines is asking passengers to tip their flight attendants following their refreshment service.
According to WTHR.com, Frontier offers passengers the opportunity to leave a tip for their individual server when paying with a card through the airline’s mobile tablet system.
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Previously, tips were split between all attendants working each flight.
As of January 1, the carrier’s 2,200 flight attendants are working to keep their own tips, which in theory should result in better service for passengers. The tablets prompt customers to tip 15 percent, 20 percent, 25 percent or a custom gratuity.
When asked whether the tips were extra money for attendants or considered a significant part of their earnings, a Frontier spokesperson told JT Genter of ThePointsGuys.com, “Both. Many flight attendants see the in-flight tip program as a way to supplement their income.”
“I’ve flown more than 350 flights on 51 different airlines in the past three years, but I’d never experienced an airline ask for a tip,” Genter said.